Self-Help

Have a simple issue that you would prefer to resolve yourself? Browse through our self-help options and see if we have answered your question!

Assigning a Driver Key
This guide will show the User how to assign a NFC Driver ID fob to a Driver.
Wed, 1 Feb, 2017 at 3:12 PM
Running Reports
Find step by step instructions here on how to run some of our most popular reports. Included here is - Trips History Risk Management Customer Vis...
Thu, 2 Feb, 2017 at 2:57 PM
Setting up Service Reminders
Get more out of your solution with automated maintenance event reminders. Create service reminders within the Engine and Maintenance module of the database ...
Wed, 1 Feb, 2017 at 4:39 PM
Setting up Automated Reports
All MyGeotabs reports can be automated so you can receive them directly to your inbox . Follow this guide to set up your report automation.
Wed, 1 Feb, 2017 at 3:36 PM
Creating a Route
Want your drivers to be more productive? Get more out of your Garmin. Create routes to dispatch to your Drivers through your Garmin Navigational Device. Fol...
Wed, 1 Feb, 2017 at 4:40 PM
Sending Messages via Garmin
Communicate run changes or special instructions directly to the driver via Garmin messaging function. This guide will instruct you on how to message your dr...
Mon, 16 Jan, 2017 at 3:37 PM
Updating Posted Road Speeds
From time to time you may notice incorrect speed limits in your data. This document shows how to update Posted Road Speeds.
Mon, 20 Mar, 2017 at 1:09 PM
Using NFC Driver ID
Need direction for your Drivers on how to use their NFC Driver Id fobs?  This instruction guide will show you how.
Thu, 31 Aug, 2017 at 2:11 PM
Using the Remote Vehicle Duress Pendant
See the instructions on using the Remote Vehicle Duress Pendant here.
Thu, 31 Aug, 2017 at 2:16 PM
Exporting Template, Importing Reports and Emailing Report
There are often reasons to have the same report emailed to different Teams or Groups of vehicle depending on how the database is configured.  The follow...
Wed, 11 Apr, 2018 at 3:56 PM